5 Tips For Choosing the Best Hospitality and Commercial Carpets

In commercial and hospitality design, guest experiences are paramount, and first impressions are made in just 7 seconds. Carpeting is the first tactile connection people have with your space, and where brand impression silently but powerfully takes root.

The right hospitality and commercial carpets can convey lasting impressions of professionalism, luxury, and brand quality—all without the need for signage or spoken language.

For hotels, offices, and restaurants, the front-of-house (FOH) area serves as the first point of contact, directly influencing how people perceive the establishment’s quality, professionalism, and overall experience. This is why choosing luxury hospitality carpets is more than a design preference but a strategic investment.
Here are tips for making smart carpet specifications.

Why Custom Hospitality and Commercial Carpets Matter for Branding

Tip # 1: Custom-designed carpets for lasting impressions in hospitality projects.

A custom-designed hospitality carpet can help carry out a unifying theme in a design, it can subtly separate spaces, and express the personality of a space. With custom luxury wall-to-wall carpeting for hotels, you can seamlessly integrate a corporate vision into your design, creating a truly unique experience – both visually and texturally.

Here are ways luxury wall-to-wall carpet is effective in hospitality and commercial design.

Brand Alignment

For many offices, hospitality and commercial spaces, incorporating brand colors, motifs, or cultural themes on wall-to-wall carpeting increases brand awareness as a means to increase morale and align goals.

Aesthetic Impact

  • Hide stains with busy, multi-tonal designs.
  • Guide movement with linear corridor patterns.
  • Define spaces in lobbies, lounges, and meeting rooms.

Perception of Luxury

High-quality materials and design reinforce a sense of luxury and create lasting impressions.

Who You’re Designing For: Key Essentials in Hospitality Carpets

Tip #2: Always specify carpets that match user expectations and operations

In modern hospitality carpet design, carpets play a pivotal role in shaping the design ethos of the hotel space. Hotel carpets set the tone for the entire hotel space decoration; they provide the pitch through which the overall designs are presented.

Hotel carpets also offer a functionality scope. Their soft underfoot adds the element of comfort, absorbs sound, reduces noise levels, and creates a serene atmosphere for the guest. Beyond aesthetics, hotel carpets express corporate ethos, drive brand identity, and shape the guest experience from the grand lobby to the guest room.

Benefits Of Using Wall-to-Wall Carpets For Hospitality Projects

Wall-to-wall carpet, also known as “broadloom”, offers superior quality and design versatility. In hospitality projects with high design ambitions, luxury wall-to-wall carpets can achieve a plush comfort that pre-backed carpet tiles simply can’t replicate. For this reason, many hotels choose luxury wall-to-wall carpets over carpet tiles.

Benefits Of Using Carpet Tiles For Hospitality Projects

Carpet tiles are small squares of carpet that can be installed and combined in many versatile ways. Carpet tiles are cost-effective, quicker, and easier to install. Because of their modularity and small size, they generate less waste in the installation phase and are easier to replace when necessary. Carpet tiles are often used in clubs and restaurants.

Hospitality And Commercial Carpet Classification Guide

Class
Use Level
Description / Typical Applications
Class 31
Light commercial use
Hotel rooms, small offices
Class 32
General commercial use
Meeting rooms, retail spaces
Class 33
Heavy commerical use
Offices, corrdors, high-traffic areas
Class 34
Very heavy commerical use
Airports, busy lobbies

By matching the right backing with the appropriate classification, you ensure that your carpet provides lasting comfort, durability, and performance in a hotel, office, or public space.

What to Look for When Choosing Carpet Composition

Tip #3: Match fiber mix + backing to the room function.

The right combination of classification and backing ensures that your flooring is not only visually appealing but also functional and long-lasting—whether in a hotel, corporate office, or high-traffic public space.

  • For multi-use spaces (Class 32–33): Cushioned carpet tile backings enhance acoustic comfort and flexibility.
  • For high-traffic offices and commercial settings (Class 32–34): PVC -Free or recyclable backings, carpet tiles provide rigid, secure flooring solutions.
  • For sustainability-focused projects: PVC-free, recyclable backings offer eco-conscious durability.

Type Of Fibre

When selecting carpet for hospitality and commercial spaces, it is often important to understand the types of fiber used in the manufacturing process and which of those fibers suit the installation best.

  • Nylon: Nylon is one of the most widely used fibers in both commercial and hospitality markets. It is resilient, easily cleaned, and stain-resistant, which makes it a good choice for high-traffic areas in a hospitality setting.
  • Olefin: Olefin (or polypropylene) carpets are made from synthetic fiber and are a good option for areas with medium foot count.
  • Wool: Wool is a natural fiber with durability, resilience, and self-extinguishing when burned. Wool is sought for its luxury and performance, and is often used decoratively.

When to Plan for Fire Safety and Maintenance in Hospitality Carpets

Tip #4: Specify fire-rated carpets and outline a maintenance plan during design.

Fire Compliance Standard

Fireproof carpets are a cutting-edge solution that combines safety and style, making them an essential addition to any hospitality or commercial space. These carpets are crafted using special fire-resistant materials and technologies that significantly reduce the risk of fire-related accidents.

In commercial settings, fireproof carpets are required to meet building codes and fire safety regulations. Take note of these important local requirements upon carpet selection.

Hospitality Carpet Maintenance Plan

Maintenance is equally critical, with best practices involving regular cleaning and immediate attention to spills, ensuring carpets retain their appearance and longevity. This involves determining the areas of the carpet that will be most impacted by heavy soiling and figuring out how to address them. Generally, the areas to address are:

  • Heavy Commercial Traffic: Refers to public spaces such as main corridors, lobby and entrance areas, and retail facilities.
  • Medium Commercial Traffic: Areas that must withstand high foot traffic, such as corridors, administrative, and general office areas.
  • Light Commercial Traffic: Areas that include executive offices, conference rooms, and cubicles. Traffic is minimal, thus reducing the dirt in this area.

Cleaning Frequencies

The absence of a good carpet maintenance program can lead to premature wear and high costs. Therefore, a well-planned maintenance program is necessary.

  • Scheduled Cleaning: A maintenance program that includes daily, weekly, and monthly tasks, rather than reacting to soiling after it occurs.
  • Area-Specific Needs: A cleaning schedule tailored to the specific needs of each area, such as lobbies, and hallways that will require more frequent and intensive care than less-trafficked guest rooms.

Where to Use Carpets Strategically in Hotels and Commercial Spaces

Tip #5: Use carpets as zoning tools to differentiate spaces, guide traffic, and create distinct atmospheres.

Guest Rooms: Wall-to-wall Carpets For Comfort And Acoustics

For guestrooms, the goal is to allow the guest to feel right at home. A well-designed guestroom should emanate warmth, provide comfort, and offer quietude for the guest to rest or sleep.

Public Areas: Patterned Carpets To Hide Stains And Reduce Noise

These are places where guests will congregate, so giving one a good first impression is unquestionably important. Aside from these spaces being decorative, welcoming, and cosy, much emphasis needs to be placed on health and safety features. These spaces are often large and spacious, so specifying economical hospitality and commercial carpets is another key consideration.

Ballrooms – Ornate, Durable Blends To Impress Guests

Ballroom flooring requires carpets that are not only elegant but also durable enough to endure the wear and tear of events.

Restaurants & Lounges – Replaceable Rugs For Flexibility

These are areas where food and drinks are shared in a communal setting. Spills and stains are to be expected. The flooring solutions should also create a strong visual appeal while ensuring these surfaces stay durable and are easy to maintain.

The Step-by-Step Carpet Specification Checklist






Transform Every Space with Smart Carpet Choices

The right carpet makes every hospitality and commercial space more inviting, durable, and distinctive. These five tips help you make informed choices that stand the test of time.

From hotels to offices, our luxury wall-to-wall carpet and carpet tiles deliver superior performance, comfort, and visual consistency.

Visit your nearest Goodrich showroom or explore our hospitality and commercial carpet catalogues to find your ideal flooring solution.